Shipping policy

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Thank you for shopping at Ozark Mountain Trading Company (www.ozarkmtc.com). Our Shipping Policy provides you with comprehensive information regarding our shipping process, fees, delivery times, and other important details related to the shipment of your orders.

Order Processing Time: All orders are processed within 1-2 business days after the order is placed. Orders placed on weekends or holidays will be processed on the following business day.
Shipping Methods: We offer standard shipping and expedited shipping options based on your preference and location.
- Standard Shipping: Delivery within 3-7 business days from the date of shipment.
- Expedited Shipping: Delivery within 1-3 business days from the date of shipment.
Shipping Rates: Shipping rates are calculated based on the weight of the items, shipping method selected, and the destination address. Shipping costs will be displayed during the checkout process for your review before finalizing the order.
Shipping Locations: We currently ship to addresses within the United States, including Hawaii, Alaska, and U.S. territories. We do not currently offer international shipping.
Order Tracking: Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can also log into your account on our website to track the status of your order.
Delays and Exceptions: In the event of unforeseen circumstances such as severe weather, natural disasters, or other events beyond our control, there may be delays in the delivery of your order. We will make every effort to keep you informed and work diligently to ensure your order reaches you as soon as possible.
Returns and Refunds: Please refer to our Return and Refund Policy for information regarding returns, exchanges, and refunds.
Contact Information: If you have any questions or concerns regarding our shipping policy, please feel free to contact our customer service team at (888) 298-3433 / orders@ozarkmtc.com

We strive to provide exceptional service and ensure your orders are delivered in a timely and efficient manner. Thank you for choosing Ozark Mountain Trading Company.